Last Updated: July 6, 2026

M Energy (Retech) Sdn Bhd (“the Company,” “we,” “our,” or “us”) operates the website https://www.menergy.tech/ (the “Site”). We respect your privacy and are committed to protecting your personal data in strict compliance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia and other applicable privacy regulations.

This Privacy Policy outlines how we collect, use, process, disclose, and safeguard your personal information when you visit our Site, submit inquiries through our contact forms, or interact with our advertisements and campaigns on third-party platforms such as Facebook and Google.

1. Information We Collect

We may collect and process various types of personal data from you, including but not limited to:

• Identity & Contact Data: Your full name, telephone number, email address, company name, and property details (such as residential or commercial status).

• Technical & Device Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

• Usage Data: Information about how you use our Site, products, and services, including pages viewed and time spent on the Site.

• Marketing & Communications Data: Your preferences in receiving marketing materials from us and our third-party partners.

2. Source of Personal Data

Your personal data is collected directly from you when you voluntarily provide it to us (e.g., filling out our online consultation forms, subscribing to newsletters, or contacting us via WhatsApp). We may also collect technical data automatically through cookies, server logs, and tracking technologies (such as Facebook Pixel and Google Analytics) when you interact with our Site or social media advertisements.

3. Purpose of Processing Personal Data

We process your personal data for the following lawful and legitimate business purposes:

• To process, evaluate, and respond to your requests for free solar consultations, site assessments, and customized price quotes.

• To communicate with you via phone calls, emails, or text messages (including WhatsApp) regarding your inquiries or energy solutions.

• To deliver targeted advertisements, marketing communications, and promotional offers that may be of interest to you on third-party platforms (e.g., Facebook Ads, Google Ads).

• To administer, monitor, optimize, and improve the performance and security of our Site.

• To comply with statutory, regulatory, or legal obligations imposed by Malaysian authorities.

4. Disclosure and Transfer of Personal Data

We do not sell, trade, or rent your personal data to third parties. However, to deliver our end-to-end solutions effectively, we may disclose your personal data to:

• Our holding company, affiliates, and strategic business partners (including Mestron Berhad and its subsidiaries) to leverage technical weight and backend infrastructure.

• Authorized third-party service providers, contractors, and consultants who assist us in operating our business, managing our website, or conducting marketing campaigns, under strict confidentiality agreements.

• Government bodies, regulatory authorities, or law enforcement agencies (such as SEDA, Suruhanjaya Tenaga, or TNB) if required by law or necessary to protect our legal rights.

5. Data Retention and Security

We implement rigorous technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, accounting, or regulatory requirements.

6. Third-Party Websites and Links

Our Site may contain links to third-party websites, plug-ins, or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We strongly encourage you to read the privacy policy of every website you visit.

7. Your Rights Under the Malaysia PDPA 2010

Pursuant to the PDPA 2010, you have the following rights regarding your personal data:

• The right to request access to and obtain a copy of your personal data held by us.

• The right to request the correction or update of any inaccurate, incomplete, or outdated personal data.

• The right to withdraw your consent to the processing of your personal data, or limit the processing thereof (subject to legal or contractual restrictions).

8. Changes to This Privacy Policy

We reserve the right to amend, update, or modify this Privacy Policy at any time without prior notice. Any changes will be published on this page with an updated “Last Updated” date. Your continued use of our Site and services following the posting of changes constitutes your acceptance of such modifications.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer at:

• Company Name: M Energy (Retech) Sdn Bhd

• Website: https://www.menergy.tech/

• Email: hello@menergy.tech